[Special Notice]
This policy applies only to the products and services provided by LiFLeet and its affiliated companies (hereinafter referred to as “we” or “LiFLeet”) and their extended functions (hereinafter referred to as “LiFLeet Services”), including the LiFLeet website, official accounts, video accounts, and various products and services provided to you through new forms that emerge with technological development. If a specific product or service we provide has a separate privacy policy or special provisions in the corresponding legal statement, that product’s privacy policy will take precedence. For content not covered by that product’s privacy policy and user service agreement, this policy shall prevail. If our affiliated companies use LiFLeet’s products or services but do not have a separate privacy policy, this privacy policy also applies to those products or services.
Please carefully read the “LiFLeet Privacy Policy” (especially the bolded content) and ensure you understand our rules for handling your personal information. If you have any questions during the reading process, you can contact us through the contact information provided in the “LiFLeet Privacy Policy”.
Introduction
Welcome to the LiFLeet website (“this website”)!
This website is provided and controlled by LiFLeet (“we”), and our registered address is 421 Hill Croft Farm Road.
We attach great importance to user privacy and personal information protection. When you use our products and/or services, we may collect and use your relevant information. We hope to explain to you through the “LiFLeet Privacy Policy” (“this Privacy Policy”) how we collect, use, store, share, and transfer this information when you use our products and/or services, and the ways we provide you with access, update, deletion, and protection of this information. This Privacy Policy will help you understand the following:
1. What types of information we collect from you
2. How we use your information
3. How we share your information
4. Data Processing by Third Parties
5. How we protect your information
6. How long we retain your information
7. Protection of personal information of minors
8. Notifications and Revisions
9. Third-Party Links
10. Contact Us
Table of Contents
1. What types of information we collect from you
2. How we use your information
3. How we share your information
4. Data Processing by Third Parties
5. How we protect your information
6. How long we retain your information
7. Protection of personal information of minors
8. Notifications and Revisions
9. Third-Party Links
10. Contact Us
1. What types of information we collect from you
When you use this website, we may collect the following categories of information about you:
Information you provide to us.
We may collect personal information that you provide to us. When you send us information through the “Contact Us” page on this website, you will need to provide your personal identification and contact information, such as your name, email address, phone number, country and city; you may also provide us with your employment information, such as your employer and job title. We may also obtain information about you in your communications with us, such as in your comments, questions, feedback, and other content you provide while using the website’s features.
Information we collect about you.
While you use this website, we may automatically collect some information about you. This information may include:
• Technical and device information. We may collect certain technical information about you and your device. This information may include, but is not limited to, your IP address, system time zone, system language, and other system or network identification information.
• Operational and behavioral information. We automatically collect information generated when you access this website and record your usage activity on this website, including the time you spend on this website, which parts of the website you visited, and what information you accessed.
• Cookies and similar technologies. This website may use “cookies” and other tracking technologies to store information provided by website users. Cookies are pieces of information sent from a web server to a user’s browser. Cookies may include information such as user preferences, time spent on the website, and pages visited. We use this information to identify you and to customize and improve your experience on this website. You can manage your cookie settings on your device through the features provided by most browsers. For example, you can set your browser to notify you when it receives cookies, or you can choose to block cookies through your browser, but please note that not accepting cookies may limit your use of certain features of this website. In addition, please note that this website currently does not respond to “Do Not Track” signals from your browser.
Information we collect from third parties.
We may obtain personal information about your use of and access to this website from third-party platforms and our service providers, such as your system’s country/region, device brand and model, browsing records, browsing history, including other services you accessed to reach our website, search history, and click history.
2. How we use your information
We may use your information in the following ways:
Based on our legitimate interests in providing this website, we may use your information for the following purposes:
• To review your comments or questions and provide you with appropriate services;
• To enforce our terms and policies;
• To process and respond to your requests, inquiries, applications, complaints, and feedback;
• To provide support and respond to your requests, feedback, and inquiries;
• To monitor, operate, maintain, and manage this website;
• To process and resolve technical problems and malfunctions of this website;
• To ensure the effective and efficient operation of this website;
• To detect, prevent, or otherwise address security, fraud, or technical issues;
• To improve and enhance the functionality and performance of this website and related services;
• To properly manage and operate our relationship with you;
• To manage our business; and to protect, enforce, or defend our rights and interests (including our rights and interests in the event of a breach of our terms and conditions);
• For academic research purposes;
• For purposes consistent with public interest and public health emergencies as permitted by law and regulations.
We may use your information for the purpose of fulfilling our legal obligations and responsibilities. Where we have obtained your consent, or where permitted by law and regulations, we may also process your information for other purposes disclosed to you.
3. How we share your information
We may share your information with the following third parties:
Service providers. We may share your information with third parties who provide services to us for the operation and maintenance of this website, such as website hosting service providers, development service providers, and cloud service providers.
Our affiliates. To provide this website, we may share your information with any member, subsidiary, or affiliate of our company for purposes including preventing illegal use and supporting users.
Law enforcement agencies and authorities. We may share your information with authorities, courts, third parties, and other entities in accordance with court orders, subpoenas, requirements of legitimate legal proceedings, regulatory requirements, or where the law permits or requires the provision of information, including where we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the personal safety of any person.
Sale or merger. We may disclose your information to any third party in the following circumstances:
• A third party that acquires or intends to acquire all or part of our assets or shares;
• A third party that is acquired by us in whole or in part;
• A third party that merges with us; or
• A third party that succeeds to all or part of our business.
In each of the above cases, the third party is legally obligated not to disclose and use your information without our authorization.
Please note that information you voluntarily share or even publicly disclose when using our services may involve your or others’ personal information or even sensitive personal information.
Please consider and decide carefully when sharing.
4. Entrusted Processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legitimate, proper, necessary, specific, and explicit purposes, and will only share personal information necessary to provide the products or services. If our partners use your personal information for purposes not entrusted by us, they will obtain your consent separately.
Our partners include the following types:
Suppliers of technical services. We may provide your personal information to third parties that support our functions, including suppliers that provide us with infrastructure technology services, data analysis services, and data processing services.
Advertising and analytics service partners. We will comply with laws and regulations and industry-standard security technologies, and entrust these partners to process information related to advertising placement, reach, and effectiveness.
For our partners who process personal information on our behalf, we will sign data protection agreements with them, requiring them to process personal information in accordance with the agreement, this privacy policy, and relevant laws and regulations.
5. How We Protect Your Information
We implement security measures in accordance with this Privacy Policy and have physical, electronic, and managerial procedures in place to protect and safeguard your information that we process. However, data transmission over the internet is not absolutely secure, and we cannot guarantee the absolute security of your information. All transmission of your information to us is at your own risk.
6. How Long We Retain Your Information
During your use of this website’s services, your personal information will be retained for the period necessary to fulfill the purposes described in this policy, and will also be determined in conjunction with any legally mandated retention periods, such as the requirement under the “E-commerce Law of the People’s Republic of China” that product and service information and transaction information be retained for at least three years from the date of completion of the transaction. After the retention period expires, we will delete your personal information or anonymize it in accordance with applicable laws.
We may also retain your information when we have other legitimate purposes; for example, when we are required to retain personal information due to legal regulations, mandatory requirements from administrative or judicial authorities, contracts, or similar obligations. We respect and highly value your rights related to your personal information, including:
Right of access. You have the right to request confirmation from us as to whether we process your personal information and to request a copy of your personal information.
Right to rectification. If any of your personal information that we have collected is incomplete or inaccurate, you can request that we correct or update this information.
Right to erasure. In certain circumstances, you can request that we delete all or part of your personal information.
Right to withdraw consent. If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may not be able to use some features of this website and our services.
You can contact us according to Section 10 (Contact Us) of this Privacy Policy to exercise any of your rights. To protect your privacy, we may require you to provide additional information to verify your identity before processing your request.
7. Protection of Personal Information of Minors
LiFLeet attaches great importance to the protection of personal information of minors. If you are a minor under the age of 18, you should obtain the consent of your guardian before using our products and/or services. LiFLeet protects the personal information of minors in accordance with relevant national laws and regulations.
We will not actively and directly collect personal information from minors. Regarding the collection of personal information from minors with the consent of their guardians, we will only use, share, transfer, or disclose this information when permitted by law, with the guardian’s consent, or when necessary to protect the minor.
8. Notices and Revisions
We reserve the right to revise this Privacy Policy from time to time at our sole discretion. We will notify you of any material changes to this Privacy Policy through notices posted on this website. Such changes will only apply to information collected after the revised Privacy Policy takes effect. Any revisions to this Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed of any changes and how we protect your personal information.
9. Third-Party Links
This Privacy Policy does not apply to any other websites or platforms unless otherwise stated in the context. Please note that this website may include links to other websites, platforms, or products whose privacy policies and practices differ from ours. These links are provided for your convenience and for informational purposes only and do not constitute an affiliation with or sponsorship of third-party websites, nor do they represent our endorsement of the information on third-party websites. If you provide your information to any of these third parties or interact with these third-party websites, we are not responsible for their collection and processing of your information.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our official website.
Generally, we will respond within 15 days. If you are not satisfied with our response, especially if our personal information processing practices infringe upon your legitimate rights and interests, you can also file a complaint or report to the Cyberspace Administration, telecommunications, public security, and industrial and commercial regulatory departments.
Appendix: Examples of Personal Information and Sensitive Personal Information (Not personal information collected by LiFLeet website, official account, or video account; for illustrative purposes only)
Personal Information: refers to various information recorded electronically or otherwise that relates to an identified or identifiable natural person, excluding information that has been anonymized.
Sensitive Personal Information: refers to personal information that, if leaked or illegally used, is likely to infringe upon the personal dignity of a natural person or endanger their personal or property safety, including biometric information, religious beliefs, specific identity information, medical and health information, financial accounts, and location information, as well as personal information of minors under the age of fourteen. Device information: including device identifiers (IMEI, IDFA, AndroidID, MAC, OAID, IMSI, and other device-related information), application information (application crash information, notification switch status, application installation list, and other application-related information), device parameters and system information (device type, device model, operating system, and hardware-related information), and device network environment information (IP address, WiFi information, base station information, and other network-related information).